Policies & Procedures
The research area closes promptly at 3:00 P.M. No new records may be requested by a patron after 2:45 P.M.
Upon arrival at the Archive building, please sign the VISITORS’ REGISTER and then have a seat in one of the reading rooms on either side of the main hallway. The staff member responsible for the reference area will then meet with you to ascertain your research needs and direct you to the appropriate sources.
Photocopies are available for free when a request of 40 copies or less are made. Request of 40 copies or more are charged at the rate of three cents ($.03) per page. If the materials cannot be sent for the standard postal rate, an additional amount will be assessed.
Many of the records in our holdings are available on MICROFILM and you can access the film on a self-serve basis. Copies shall be made on one of the available printers. If the records you require are not on film, it will be necessary to ask the reference archivist to retrieve the documents for you. Your request should be in writing and slips of paper can be accessed in our reference rooms. PLEASE use pencil at all times.
When requesting copies of documents by mail, your letter of inquiry should include the following details:
- Type of record (birth, death, naturalization, and the surnames to be searched followed by the relevant dates and any other pertinent information.
- Page numbers and volume
- Petition numbers
With all the following details above, the staff will respond to your request within three weeks. If you do not provide specifics, there will be a minimum delay of six months to receive a response.
To expedite your request, limit the number of inquiries per request. Send separate request forms or emails for each type of record you are seeking.
Email/Fax: You may also request information through email or fax by the contacting the Archives in care of email@example.com or FAX (216-443-3636). Please remember to provide your mailing address with your email or fax request so our staff can forward your documents to you.