About the Office of Innovation and Performance


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Since 2015, the Office of Innovation and Performance at Cuyahoga County has led the way in developing a culture of innovation and operational excellence at Cuyahoga County.

Our Mission


Our Vision

To create an engaged and empowered workforce to strengthen Cuyahoga County through performance management, continuous improvement, and the cultivation of new ideas.
A culture of innovation that creates positive outcomes for our community.

 

Who We Are


Catherine Tkachyk, Chief Innovation and Performance Officer
Catherine Tkachyk was appointed to the position of Chief Innovation and Performance Officer in November 2017. Catherine leads the Office of Innovation and Performance in efforts to measure performance against the County Strategic Plan, improve processes, and foster a culture of innovation.

Karil Sampson, Director of Process Improvement
Karil Sampson has served as the Director of Process Improvement with Cuyahoga County since October 2018. He is a certified Project Management Professional & Lean Six Sigma Black Belt and manages the Cuyahoga County Innovation Academy.

Becky Eby, Innovation Manager
As Innovation Manager, Becky is focused on empowering employees and engaging external partners to innovate processes and design programs to help the organization and community thrive. This work includes management of The Lab @ Cuyahoga County.

Matt Hrubey, Performance Consultant
Matt Hrubey currently serves as Performance Consultant for the Office of Innovation and Performance. In this role, Matt is primarily responsible for the daily operations of Cuyahoga Performance and support of the County's participation in the Startup in Residence program.

What We Do

The Office of Innovation and Performance works to create a culture of innovation and operational excellence through data-driven decision making, researching and implementing best practices, and focusing on results to improve service delivery for residents of Cuyahoga County. We strive to make County government more efficient and effective with programs that focus on three areas: Performance Management, Culture of Innovation, and Process Improvement.

Performance Management

The Office of Innovation and Performance focuses on the County’s performance and its progress toward the goals of the 2017-2022 Cuyahoga County Strategic Plan. The Strategic Plan guides the County’s future growth and prioritizes Economic Growth and Opportunity, Fairness and Equity, and Government that Gets Results. Our office manages Cuyahoga Performance, the online data dashboard used to track the County’s progress toward the goals of the strategic plan and identify both successes and opportunities for improvement.

Culture of Innovation

The Office of Innovation and Performance strives to foster a culture of innovation at Cuyahoga County, encouraging all staff to incorporate innovation into their work. Through new programs in 2019, such as The Lab @ Cuyahoga County and the Startup in Residence program, we connect the startup community with County agencies to develop and test innovative solutions to challenges the County faces. In addition to bringing outside innovative solutions to the County, the Office of Innovation and Performance runs several programs to train County staff and integrate innovation into every aspect of County government including a quarterly Innovation Conversation series and the Cuyahoga County Innovation Academy.

Process Improvement

The Office of Innovation and Performance seeks to make Cuyahoga County government more efficient by improving the processes we use to deliver services. The Cuyahoga County Innovation Academy uses Lean Six Sigma and Project Management methodologies to equip and enhance County staff with skills to improve programs and find innovative efficiencies across the County.